Confidentiality:
All personal information is treated in the strictest confidence. Coisceim Referral Officers who complete assessments are trained counsellors. All Counsellors on the panel are ethically bound to practise in accordance with the Code of Ethics of their professional organisation and the ethos and policies of Coisceim.
Within counselling, confidentiality is limited in the following circumstances: if a counsellor believes you might be at risk of seriously harming yourself or someone else, would include concern for a child, and child protection procedures. Staff at Coisceim and counsellors on the panel fall under the Children First Guidelines which means any report of current or retrospective abuse must be reported to Tusla. This information will be explained further at your first meeting with your counsellor
Yes.
All personal information is treated in the strictest confidence. Coisceim Staff who are all trained counsellors and all Counsellors on the panel are ethically bound to practise in accordance with the Code of Ethics of his/her professional organisation and the ethos and policies of Coisceim. In the unlikely event, information about you or your attendance at counselling can only be given with your written consent.
Coisceim Counsellors are based in different locations throughout Cork, City & County as well as in Kerry. Our referral counsellor will discuss your preferred location with you when completing the referral.
Due to demand on the service it can take up to six weeks to match you with your counsellor. In cases of extreme urgency we endeavour to complete the referral as quickly as possible. The degree of urgency will be assessed by the Referral Counsellor during consultation with you.
Please call reception on 021 466-6180, or alternatively contact us by email: coisceim@socialandhealth.com
Your name and number will be taken and your query will be responded to as soon as possible.
Following this, one of our Referral Counsellors will contact you to complete an assessment in order to refer you to a suitable counsellor. When this is arranged, you will be given the name of the counsellor allocated to you who will contact you to arrange to meet.
Coisceim counsellors operate a sliding scale of fees. The fee you will pay the counsellor directly is set in discussion with the Coisceim Referral Counsellor and is based on your ability to pay.
Coisceim commit to subsidising up to 10 sessions.
- You will meet your counsellor weekly with each session lasting up to one hour
- Coisceim commit to subsidising up to 10 sessions.